tkak's Complete Terms and Conditions

Registration Eligibility

The following conditions must be met to open an account on tkak:

• The applicant must be at least 21 years of age.
• A person may open only one account.
• All information provided at the time of registration must be true, accurate, and complete.
• It is the user's responsibility to keep their account password completely confidential.

Account Verification

tkak may at any time request a national ID card, passport, or other government-issued document to verify a user's identity. We reserve the right to hold withdrawals until verification is complete. If an account is registered with false information, it will be terminated immediately and deposited funds may be forfeited.

tkak strongly discourages minors from gaming. This platform operates for users aged 21 and above only. At the time of registration, the user must confirm that they are at least 21 years of age.

tkak regularly conducts random age verification checks. In suspicious cases, the account is suspended immediately and an investigation is carried out.

Deposit Terms

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposited funds are generally credited to the account instantly.
• Deposits from third-party accounts are strictly prohibited.
• Transactions must only be made from a payment account registered in the user's own name.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made using the same method used for the deposit.
• Withdrawals may be held if verification has not been completed.
• Withdrawals will not be processed if bonus wagering requirements have not been met.
• For suspicious transactions, tkak may request additional documentation.

Transaction Responsibility

tkak is not liable for transactions made to an incorrect account number. It is entirely the user's responsibility to verify all transaction details correctly. If any issue arises, please contact us via 24/7 live chat.

Welcome Bonus

tkak offers new members a 120% bonus on their first deposit up to ৳15,000. The following conditions apply to receiving this bonus:

• To activate the bonus, it must be selected at the time of the first deposit.
• Bonus wagering requirement: you must wager 25 times the total of the original deposit plus the bonus.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• Claiming multiple bonuses from the same device, IP address, or household is prohibited.

General Rules for Promotions and Offers

• All promotions have their own separate terms and conditions, which are stated on that promotion's page.
• If bonus abuse is suspected, tkak reserves the right to cancel the bonus.
• Multiple bonuses cannot be used at the same time unless specifically stated otherwise.
• tkak reserves the right to change or cancel any promotion at any time.

Bet Acceptance and Cancellation

All betting services on tkak are operated under a safe and fair play policy. A confirmation message will be displayed after a bet is accepted. Bets may be cancelled in the following circumstances:

• If incorrect odds are displayed due to a technical error.
• If an event is cancelled or postponed.
• If a player's bet is proven to be connected to match fixing or fraud.

Special Cricket Betting Rules

Betting on all cricket events including BPL, IPL, T20 World Cup, and ICC series is available in the tkak sportsbook section. The cut-off time for placing bets before a match begins is fixed, and bets must be placed within that time limit. Special rules for the relevant event apply to in-play betting.

The following activities are completely prohibited on the tkak platform:

• Operating multiple accounts or using another person's account.
• Abusing bonuses or attempting to exploit the bonus system.
• Fraudulent transactions or money laundering.
• Playing games using software, bots, or automated systems.
• Fraudulent or threatening behaviour towards other users.
• Attempting to access tkak's systems without authorisation.
• Participating in match fixing or any form of dishonest betting activity.
• Making deposits or withdrawals using a third-party account.

tkak places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. Your personal information is not sold to third parties.

• Information provided at the time of registration is used only for identity verification and service improvement.
• Financial transaction data is stored in encrypted form.
• For our detailed privacy policy, please visit our Privacy Policy page.

tkak believes that gaming is for entertainment — not a solution to financial problems or a source of income. We encourage our users to play responsibly.

• Use the option to set deposit limits.
• Take a voluntary break when needed.
• Never game with borrowed money.
• Make decisions with your family and friends in mind.
• If you experience a gaming problem, contact us immediately.

For more information, please visit our Responsible Gaming page.

Termination by the User

Any user may close their account at any time. In this case, all pending withdrawal requests will be processed and the account will be closed. To request account closure, please contact us via 24/7 live chat.

Termination or Suspension by tkak

tkak may terminate or temporarily suspend an account in the following circumstances:

• Violation of these terms and conditions.
• Providing false or incomplete information.
• Evidence of fraudulent activity.
• Failure to pass age verification.
• Account has been inactive for a long period of time.

tkak makes every effort to operate a safe and reliable platform. However, tkak is not liable for the following:

• Loss of a bet or game due to internet connection interruption.
• Any damage caused by issues with the user's own device.
• Damage caused by faults in third-party software or services.
• Unavoidable natural disasters or other force majeure circumstances.
• Account information being leaked due to the user's own negligence.

For any technical issues, tkak will make every effort to resolve them as quickly as possible and will consider compensation where applicable.

tkak reserves the right to change, amend, or update these terms and conditions at any time. Updated terms will take effect as soon as they are published on this page. Users are advised to check this page regularly.

• Continued use of the platform after new terms have been posted will be considered acceptance of those terms.
• For significant changes, users will be notified in advance wherever possible.
• For any questions regarding the terms and conditions, please email [email protected].
• For urgent assistance, chat with us in Bengali via 24/7 live chat.